Doctora en Filología Inglesa desde el 2001, Carmen Maíz-Arévalo es Profesora Titular en el Departamento de Estudios Ingleses: Lingüística y Literatura de la Universidad Complutense de Madrid. Su docencia se centra principalmente en la enseñanza de la Pragmática y la Comunicación Intercultural. Sus líneas de investigación son la pragmática, con especial atención a la pragmática intercultural (inglés-español), la cortesía verbal y actos de habla y la comunicación mediada por ordenador. Ha publicado numerosos estudios en estas áreas en revistas como Journal of Pragmatics, Journal of Politeness Research, Internet Pragmatics and Computer Assisted Language Learning, among others.entre otras. La Dra. Maíz-Arévalo ha trabajado también durante años como formadora de profesores, impartiendo numerosos cursos de formación en diferentes universidades. Además de su labor docente e investigadora, Carmen Maíz-Arévalo también colabora como revisora en el comité científico de revistas como Journal of Pragmatics, Intercultural Pragmatics, Gist Journal of Education, Language Resources and Evaluation, Sage Open, Corpus Pragmatics o Journal of Politeness Research. Desde enero de 2020, la Dra. Maíz-Arévalo es la directora académica del centro Idiomas Complutense.

Carmen Maíz-Arévalo obtained her PhD in English Linguistics in 2001. She has worked at the department of English Linguistics at the Complutense University of Madrid since 2006, where she currently holds a position of Associate Professor. She teaches Pragmatics, TEFL Methodology and Intercultural Studies, among other things. With regard to her research interests, her fields are pragmatics, intercultural pragmatics and computer-mediated communication, with a special focus on (im)politeness and humour. She has published many articles and given numerous talks in national and international conferences in these fields. Her most recent research includes articles in the Journal of Pragmatics, Journal of Politeness Research, Internet Pragmatics and Computer Assisted Language Learning, among others. Besides her research and teaching, Carmen Maíz-Arévalo has also worked for years as teacher trainer, giving a great number of courses in different universities. She also collaborates as a reviewer in the scientific board of different journals connected with pragmatics and EFL teaching such as the Journal of Pragmatics, Gist Journal of Education, Language Resources and Evaluation, Sage Open or the Journal of Politeness Research, among others. Currently, she is the Academic Head of the Centre of Modern Languages at the University Complutense of Madrid.