FULL NAME: Patricia Díaz Muñoz

THESIS TITLE AND YEAR IN WHICH IT WAS DEFENDED: Relational work in online consumer reviews with negative valence: A cross-linguistic and cross-platform approach (2024)

CURRENT RESEARCH: (im)politeness in digital settings, humour scandals

CURRENT JOB: Profesora Ayudante Doctora at King Juan Carlos University

PUBLICATIONS DERIVED FROM THE THESIS: 

• Patricia Díaz Muñoz; Laura Stecca. Developing a sense of community online through intercultural communication: A gamified approach. Language Education During the Pandemic: Rushing Online, Assessment and Community. pp. 233 - 263. Palgrave Macmillan, 2023. Disponible en Internet en: https://link.springer.com/chapter/10.1007/978-3-031-35855-5_8.
• Patricia Díaz Muñoz; Carmen Maíz Arévalo. "We are completely stunned": Corrective facework in hosts' responses to Airbnb reviews with negative valence. Journal of Language Aggression and Conflict. (España): 2024. Disponible en Internet en: https://www.jbe-platform.com/content/journals/10.1075/jlac.00116.dia.
• Patricia Díaz Muñoz; Laura Stecca. The use of chatbots to boost foreign language learners’ pragmatic competence: The art of complaining. The AI Revolution in Language Education. Practices, Challenges, Futures. Palgrave Macmillan, In press.

LINK TO CV: Linkedin; Orcid ;Researchgate

E-MAIL ADDRESS: patricia.diazm@uam.es